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Privacy Policy

Introduction

This privacy policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase. We are committed to handling you information in accordance with the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018.

What Information We Collect

We may collect and process the following personal data:

  • Name

  • Billing and Delivery Address

  • Email Address

  • Phone Numbers (if provided)

  • Payment details (processed securely via 3rd party providers - we do not store card details)

  • Order History

  • IP Address and Website usage data

How We Use Your Information

We use your information to:

  • Process and Deliver your orders

  • Communicate with you about your purchase

  • Respond to enquiries

  • Prevent Fraud

  • Improve our website and services

  • Comply with legal and tax obligations

We only process your data where we have a lawful basis, including:

  • Performance of a contract (to fulfil your order)

  • Legal obligation (e.g., accounting records)

  • Legitimate interests (e.g., improving services)

  • Consent (for marketing emails, where applicable)

Marketing Communications

If you opt in to receive marketing emails, you may unsubscribe at any time by clicking the unsubscribe link or contacting us directly. 

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We will not send marketing communications without your consent. 

Sharing Your Information

We only share your data where necessary to operate out business, including:​

  • Payment Processors 

  • Delivery Providers

  • Website Hosting Platforms

  • Accountants or Legal Advisors where required

We do not sell your personal data.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined above, including legal, accounting, or reporting requirement's

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Order information is typically kept for a minimum of six years for tax purposes in accordance with UK law. 

Your Rights 

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent (where applicable)

To exercise any of these rights, please contact us at darklydevotedbooks@outlook.com

You also have the right to lodge a complaint with the information commissioners office (ICO) if you believe your data has been mishandled. 

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. 

Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings.

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. 

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