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Refunds and Returns Policy

Refund and Returns Policy

All sales are final. We do not offer refunds or exchanges for change of mind or personal preference. 

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Faulty, Damaged or Incorrect Items

If your order arrives faulty, damaged, or incorrect, you must contact us within 48 hours of delivery with photographic evidenceWe will review your case and offer a replacement, repair, or refund where legally required. 

What we cannot Accept

  • Items returned for personal preference or change of mind

  • Items damaged after delivery 

  • Incorrect addresses provided at checkout

  • Delays caused by postal services

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By placing an order, you acknowledge and accept this policy. Your statutory rights under UK law remain unaffected.

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